Store the agreed terms, repayment schedule and important correspondence in an organised place. Clear records make it easier to confirm what was agreed.

Compare payment records with the schedule and raise unexplained differences promptly. Keep copies of any agreed amendments or temporary arrangements.

Protect documents containing personal or business information. Share sensitive records only through the channels confirmed by the company.

Key takeaways

  • Store the agreed terms, repayment schedule and important correspondence in an organised place.
  • Compare payment records with the schedule and raise unexplained differences promptly.
  • Protect documents containing personal or business information.